Help and FAQ's
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What is a SOHO?

"SOHO" is a commonly used abbreviation for Small Office / Home Office. SOHO's are a large part of the business environment and growing everyday. The SOHO term encompasses a wide range of people, from work-at-home parents and freelancers, to part-time telecommuters and independent contractors.

What is a Maven?

A maven is defined as a trusted expert in a particular field, who seeks to pass his or her knowledge on to others. We are all mavens when it comes to our SOHOs. A maven can be thought of in a lot of ways: as a professional advisor, mentor, guide, guru, connoisseur, aficionado, adept, authority, master, pundit, maestro, savant, wizard, ace, old pro, bon vivant, virtuoso.

OK, so what is SOHOMaven?

SOHOMaven is a business social network for individuals who work in small and home offices. We are a community for promoting your business online, generating leads, exchanging ideas with like-minded professionals, and meeting potential customers and partners. SOHOMaven is a place to discover the latest news, products, services and helpful commentary for you to achieve a healthy and productive SOHO lifestyle.

 

+ More About SOHOMaven...

+How can SOHOMaven help me?
There is so much to gain for you and your SOHO at SOHOMaven. Create and share your own searchable Profile, Participate in the SOHOMaven Community (Forums, Groups, Question & Answers, and more!), and Network with like-minded individuals. Plug into even greater benefits by becoming a Maven Member. Promote your business with a customizable profile dedicated to your SOHO, optimize your searches, reach out to a broader audience, and maximize your visibility. Visit the *Memberships* Page to learn more!
+ Who is SOHOMaven for?
SOHOMaven is for anyone who owns, works, or is interested in a small or home-based business.
+ Is SOHOMaven free?
Yes! SOHOMaven is free to register. WIth registration you can gain access SOHOMaven's many community features, including Groups, Forums, Blogs, and Q&A to name a few. To gain access to even more features and member benefits, you can enroll as a Maven Member. to find out more.
+ What is a Maven Membership?
The Maven Membership maximizes your reach on SOHOMaven. Getting a Maven Membership means you can develop a profile for your SOHO business. List products/services, news, downloads, descriptions and contact info. Better yet, your SOHO profile is visible to the entire SOHOMaven community, your product or service can be listed in the SOHO Marketplace, and your SOHO page becomes visible to search engines. All that for pennies a day!

+ Technical Support

+I forgot my password! What do I do?
Just click "Forgot Password" below the Login button, and a new password will be automatically generated and sent to your e-mail address. You can reset your password once you login.
+ How do I change or reset my password?
You can also reset your password by clicking on "Account Settings" in the upper right hand corner, and then entering your new password.
+ How do I change my username?
Log in, then click on "Account Settings" and you'll be taken to the "Edit Your Details" page. Simply change type in a new username and click "Submit." Your username is changed?

+ Profile FAQ

+Why should I create a SOHOMaven profile?
Creating your own profile has tons of benefits. Put forward a face to show the greater SOHO community by answering questions about yourself. Let others know who you are, what you do, and why you do it. Share your professional background and your expertise. Better yet, upgrade to a Maven Membership and create a showcase for your SOHO. Upload a logo, feature news, showcase products and services, and more.
+ How do I edit my profile?
Once logged in, you can edit your profile in two ways: First, you could click Account Settings in the upper right hand corner. You will be taken to the "Edit Your Details" page, where you can make changes to your profile as you see fit. Second, you could go to your Profile page, and click "Edit Profile" under your avatar.
+ How do I change my profile picture?
Just log in, go to your Profile, click "Update Avatar" and upload the new image file. (Note: Image size should not exceed 500KB)
+ What is the difference between my username and my display name?
Your display name is the name that is publicly displayed on your profile and elsewhere (usually your real name). Your username is a combination of letters and/or numbers that you use as your login ID. Your username is also displayed with your avatar next to your comments, posts, etc. can search for other users by display name or by username.

+ Messages, Networking, and Connections FAQ

+ What is a Quick Message?
See a SOHO you like? Contact the member directly by sending a Quick Message directly from their SOHO Profile.
+ What is a Private Message?
A private message is a message sent directly from one user profile to another using the My Messages tool.
+ Can anyone send a Private Message to any member?
Basic members may only send messages to their connections, or to to the contacts in your My Connections box.
+ How do I establish connections with other members?
Just go to their profile and click "Send Connection Request." The other member must accept your request for you to be connected.
+ How do I send a message to my connections on SOHOMaven?
Click the "Send Message" link on the User's profile you want to contact.
+ How do I remove a friend from My Connections?
Click on the user you would like to remove, then click "Delete from friend list".

+ Groups FAQ

+What are the Groups for?
Groups are your way of connecting with other SOHO individuals who have shared interests. Search the Groups to join. Don't see what you're looking for? Create a new Group and invite friends to join!
+ Can anyone create a Group?
You must register to create a group. It's easy to join. to find out more.
+ Can I join any Group?
When a Group is created, the creator of the Group has several options. The Group could be Open to All, where anyone can join. Second, it could be set up as "Approval to Join", where joining the group requires approval by the Group Manager. Lastly, a Group could be created as "Invitation to Join", where members may join only by invitation from a member of the group.
+ How do I post a message to my Group's members?
You can post a message to the Group's Bulletin Board. On your Group's page, click "Group Bulletins". There, you can compose and post your own bulletin to the Group.
+ Can I delete users from a Group?
Only the Group Manager (usually the one who created the Group) can delete Group members. If you are the Group Manager, go to the Group Members section of your Group. In the list of members, you can choose to delete certain members, or make them inactive.

+ Questions and Answers FAQ

+ What is SOHO Ask?
SOHO Ask is a place to tap into the collective knowledge and expertise of the SOHO community. Post a question, get answers from your peers, then share which answer you think is best! Or, search other questions to see what's currently being asked on SOHOMaven.
+ Can anyone post a Question or an Answer?
You must be a registered user to post a question or an answer. All registered members, including Maven Members, are free to post questions and answers.
+ How do I track my questions?
You can view what questions you have asked on your Profile under the Questions tab.
+ How are the best answers chosen?
Each Questioner can review the answers posted, then designate which one will be displayed as the "Best Answer".
+ Do I get anything if my answer is chosen as the Best Answer?
SOHOMaven rewards sharing knowledge and expertise. Members who supply the most "Best Answers" can be displayed as "Featured Experts" on the SOHO Ask page. Additionally, members whose answers are chosen as "Best Answers" earn points toward rewards. See the Rewards section for more info about rewards.
+ What about bogus Questions and Answers?
You can report abuse by going to the abusing member's profile and clicking "Report User."

+ Blogs FAQ

+ Can anyone write a Blog?
You must be registered member to write a blog entry. It's easy to join. to find out more.
+ How do I post a blog entry?
First you must log in. Then, go to the Blogs tab in the main header. Click the "Create a blog entry" button and blog away!

+ Forums FAQ

+ Can anyone post a new topic or a reply in the Forum?
Only registered members can post new topics in the Forum.
+ How do I post a new topic in the Forum?
Once you are logged in, go to the Forums tab in the main header. Choose the category you would like to post in, and create your post!
+ What are the guidelines to posting and participating in the SOHOMaven Forums?
Check out the *SOHOMAVEN Community Guidelines*

+ Marketplace FAQ

+ Can anyone place listings in the Marketplace?
Only Maven Members can list their products or services in the Marketplace. It's easy to become a Maven Member. Read about it .
+ Must I sell things to utilize the Marketplace?
No! You can use the Marketplace to describe the services, or post an ad for your latest promotional offer.
+ Can I buy items directly from the Marketplace?
Currently, SOHOMaven does not host transactions for items listed in the Marketplace. If you are interested in a specific product or service listed by a Maven Member, visit their SOHO Profile and send them a Quick Message, or you can use the contact information provided.

+ Privacy and Abuse

For questions about your privacy on SOHOMaven, you can read our Privacy Policy.
+ How do I report inappropriate content?
You can report a user by clicking on "Report User" on his/her profile. You can describe the inappropriate/abusive content in the message box that appears. A SOHOMaven administrator will review the report and take action if deemed necessary.
 
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